Client Background: A small auto parts retailer in a county in Shaanxi, mainly engaged in the sales of auto wearing parts and maintenance accessories, facing problems such as limited product types, slow product information update, and low procurement efficiency.
Challenges: The retailer had limited funds and channels, unable to provide a full range of auto parts, resulting in the loss of customers. At the same time, the retailer could not update product information in a timely manner, making it difficult for customers to query product details quickly. The scattered procurement channels also led to high procurement costs and long lead times.
6.0 Degree’s Solution: 6.0 Degree provided the retailer with a one-stop supply of auto wearing parts, including vehicle bulbs and other multi-scenario wearing parts, enriching the retailer’s product types without increasing the retailer’s inventory pressure. The retailer was granted access to 6.0 Degree’s digital query platform, enabling it to quickly query product information, update prices and check inventory in real time, improving the efficiency of communication with customers. In addition, 6.0 Degree provided the retailer with preferential procurement policies and professional product knowledge training.
Results: With the support of 6.0 Degree’s product supply and digital services, the retailer’s product types increased by 40%, and the operational efficiency improved by 30%. The digital query platform enabled the retailer to respond to customer needs more quickly, increasing customer retention rate by 25%. The preferential procurement policies also improved the retailer’s profit margin, helping it gain a competitive advantage in the local market.